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 ADD BOOKINGS

Add BookingsBookings are entered into the system by the following methods: - Online by your...

 API Message

This will contain messaging information from the booking channel

 Adults

This is the number of adult guests. In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you...

 Allow Auto Emails

If you set up auto emails to send messages automaticalliy to your guests you have the option to...

 Allow Enquiry

Show an enquiry form for the guest to send an enquiry when an online booking is not possible....

 Allow Reviews

This setting is only relevant if you enabled Tripadvisor Review Express. If you have not enabled...

 Allow Upsell Items with this Rate

Optional Upsell items can be enabled/disabled for individual rates. When a booking is made only...

 Arrival Time

This is the guests indicated arrival time as entered in the bookingform or manually.

 Assign Bookings

Bookings for this room will be assigned to the selected room. If assigned to a different room...

 Assign unique consecutive invoice numbers

You can assign a unique consecutive invoice number for each booking by clicking on "Assign...

 Auto Action

An Auto Action is an action which can be programmed to occur at a time relative to the booking...

 Auxiliary Text

This text can be included in messaging wherever template variables are supported using...

 Availability Dependency

Requires Availability in: This setting is useful if for example this is a suite that is composed...

 Booking Confirmation Email Text

This message is optional sent if the booking is not for a near term arrival or exceptional...

 Booking Confirmation Message

This message is shown to the guest both on the screen and sent to them by email when they...

 Booking Cut off time

You can set a time to make your rooms unavailable for online booking if check-in is today. This...

 Booking Type

You define your booking rules under PROPERTIES -> BOOKING RULES. You can override the default...

 Booking.com Channel Error Messages

Booking.com Channel Error Messages Any errors occurring during updates will be emailed to you...

 Cancellable

By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING...

 Card CCV

The encrypted CCV code is in the booking notification email sent to the host. It is a line that...

 Card Expiry

This is the expiry date of the card used as a booking security.

 Card Holder

This is the name as it appears on the card the guest has entered.

 Card Number

This is the card number the guest has supplied as a booking security.

 Card Number Collection

Credit card details are stored in the system for 14 days after check-out.Security Code If you...

 Card Type

This is the type of card the guest has used as a booking security.

 Check In From

Report includes bookings that have a check-in date of this date or later.

 Check In To

Report includes bookings that have a check-in date of this date or earlier.

 Check Out From

Report includes bookings that have a check-out date of this date or later.

 Check Out To

Report includes bookings that have a check-out date of this date or earlier.

 Check out

Check out is the day after the last night value

 Check-in Allowed

This sets which days of the week a booking is allowed to start on (checkin day). If you deselect...

 Check-out Allowed

This sets the days that a booking may end on (vacate day). If you deselect dates it will cause...

 Children

This is the number of children guests.In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you...

 Collect Number of Guests

For accommodation this will be normally be set to YES. If you set this to No there will be no...

 Comments

This is the answer to a custom booking question.

 Commission

This field can be used to record commision information.

 Control Panel Priority

This sets the display order of the room within the control panel. Setting this to hide room will...

 Custom Reports

You can create and store custom reports at the menu REPORTS->CUSTOM REPORTS. "You choose...

 Daily Price

Daily prices can be used either to set a simple rate structure or to set special prices for...

 Dependencies / Room Setup

-Availability Dependency- Requires Availability in:This setting is useful if for example this is...

 Dependency

This setting is useful if for example this is a suite that is composed of this and an adjoining...

 Dependent Rooms

Note: If you are using dependencies please test thoroughly to make sure your set up reflects your...

 Deposit

This field can be used to record deposit information. If deposit payment is requested at the...

 Discount (Rate - Long Stay Discounts)

Discount (Rate - Long Stay Discounts) NightsDiscounts can be defined as a percentage discount...

 Discount Voucher Code

The discount voucher code entered by the guest at the time of booking. The code shown here is...

 Double Price

This rate will be offered for double occupancy, i.e. two person staying. The rate will only be...

 Email

This is the email address of the guest.

 Exceptional Period Bookings

Booking TypeThe exceptional period is a period you can define to use a special booking style or...

 Expedia Channel Error Messages

Expedia Channel Error Messages If there is an error on an update, the error message returned by...

 Export Bookings

Bookings can be exported to a CSV file by clicking on the EXPORT button under BOOKINGS....

 Extra Child

This rate sets the child price. If "Min 1 Adult Charged" is set there will always be one adult...

 Extra Person

This price functions as per the Extra Person. The rate will only be offered if the Allow box is...

 First Name

This is the first name of the guest.

 First Night

This is the first night or arrival date of this booking.

 Flag

The Booking Flag can be used on individual bookings to mark them as having a special...

 Group Booking

Group bookings can be created and managed in the "Invoice" tab of a booking. A group booking...

 Group Invoice

Group bookings can be created and managed in the "Invoice" tab of a booking. A group booking...

 Guest Database

Select whether this booking should be included in the guest database

 Guest registration form

A guest registration form can be printed directly from the booking clicking on the "Print...

 Guests

The guests menu combines bookings by the same guest and allows you to save information about the...

 Highlight Colour

This colour sets the background color for this room in the control panel. It will not be used on...

 I read the terms

This is the answer to a custom booking question.

 IP Address

This is the IP address of the computer used to make the booking. IP addresses can be used to...

 Id Number

Bemarchannel ID for this room.

 Include Totals

Specify the type of totals to include on the report.

 Info

The Booking Info tab consists of a customizable summary of the booking information and a set of...

 Inventory

Inventory is the number of rooms remaining to sell. It is calculated automatically from the...

 Invoice Items

Charges: These are internal invoice items which can be added from the control panel, they do not...

 Language

If you enabled multiple languages on your booking page this will show you which language the...

 Last Name

This is the last name of the guest.

 Last Night

This is the last night of occupancy for this booking. The departure date will be the following day.

 Layout

Select the layout style of the report. Group by room is more suitable for printing. Tabular is...

 Link to Booking

Bookings can be linked together. Add the booking reference number to link this booking to.

 Max Days in Advance

Max Days in Advance This rate is bookable up to this many days in advance. For example a...

 Maximum Adults

This is the maximum number of adults this room can accommodate. A booking cannot be made for this...

 Maximum Children

This is the maximum number of children this room can accommodate. A booking cannot be made for...

 Maximum Guests

This is the total number of people this room can accommodate. A booking cannot be made for this...

 Maximum Stay

This sets the maximum number of nights a booking will be accepted for. If Max. Stay s is set to 1...

 Message

This field can be used to write a message specific to this booking. The message can be included...

 Min Stay

Set a minimum number of nights stay for bookings which include a stay on this night. This...

 Min days until Check-in

Min Days in Advance This rate is only bookable more than this many days in advance. For example...

 Minimum Price

The minimum price per night this room is allowed to sell for.

 Minimum Stay

This sets the minimum booking period for this room at all times. Individual rates can have...

 Name

Name of this room.

 Normal Bookings

Booking Type Normal Bookings - is the default booking type for normal bookings. Individual...

 Notes

These are your comments about this booking.

 Offer

This will show the offer number that was booked.-----Rate: This sets which of the available...

 Once Off

The Once Off discount is subtracted once from the total price if the number of nights or more are...

 Original Referrer

Links to your booking page may contain a referer field in the form referer=yourtext Yourtext is...

 Overbooking Protection

Room=total bookings in room up to room qty. Meaning the room availability is based on the room...

 Override

To set overrides click in the field of the first date. BLACKOUT will close the room so it is...

 Percent

The percentage discount will be applied to the entire stay price. If more than one percentage...

 Preferences

Control Panel Language: You can choose to use the control panel in English or German. Control...

 Price

This is the price that was quoted for this booking.

 Price Cap

The price cap sets a maximum price for that many days. Meaning a booking for that many days or...

 Price Multiplier

Apply a multiplier between 50% and 250% to all prices on this day. The multiplier will be...

 Prices Per

Set the period the prices entered for this rate apply to. The default is per night. Any value...

 Quantity

Number of booked rooms. When more than one room is booked, the split button will split the...

 Quantity of This Type

This is the quantity of this room type. If your rooms are similar and have the same rates you...

 Rate Allowed

Here you can set which nights of the week this rate applies. If it applies to all nights make...

 Rate Description

This is a description of the rate that was quoted for this booking. This is generated by the...

 Rate Name

This is the name of this rate. This name is not shown to the guest, it is for your reference.

 Rates

Rates have a start and end date so they apply to a range of dates. Rates contain many rules about...

 Reference

You have the option to add a bookingreference. This reference may be included in your invoice...

 Referer Code

You have the option to define special discounts for certain referers. The discount will apply if...

 Referrer

Edit the Referrer field with your own comments.

 Report

Choose the report you want to generate. Custom Reports You can create and store custom reports...

 Report Title

Change the default name of the report.

 Report invalid card to Booking.com

Report invalid card to Booking.com: From Booking "Detail" tab click the button to report an...

 Report no show to Booking.com

Report no show to Booking.com: From Booking "Detail" tab click the button to report a no show to...

 Reports

If you have more than one property you can select whether you want to run a report for one...

 Require the Credit Card Security number

The system securely collects card details, the processing will be handled directly by your...

 Restriction Strategy

The restriction strategy sets how the rates minimum and maximum stay settings are applied. In...

 Room

If you have multiple rooms you can transfer this booking to another room using this selector.

 Room Price

This rate will be offered for the room up to the number of people you have specified. This rate...

 Sell Priority

Here you can set the priority of each room. Rooms with a higher priority will be offered to the...

 Setting/Properties New booking status

If allowed, new bookings from the booking page and channel management are set to "New" status....

 Show on Screen after Booking

This message is optional and shown if the booking is not for a near term arrival or exceptional...

 Single Price

This rate will be offered for single occupancy, i.e. one person staying. The rate will only be...

 Split

The split button will split the booking into a group of bookings each for one room. This allows...

 Standard Replies

Standard Reply emails will open in your desktop email program. The message can be populated with...

 Status

This is the current status of this booking. "New" are bookings which have not been opened to...

 Status Code

Status Code is an integer value between 0 and 100 You can use the Status Code for your own...

 Strategy

You can define if this rate can be undercut or not.

 Sub Account

You can have multiple accounts with one master account that has access to all properties. It is...

 Tax

This field can be used to record tax information.

 Telephone

This is the phone number of the guest.

 Template Variables

Below is a List of Template Variables. These variables (short codes) will be replaced by the...

 Time Entered

This is the date and time the booking was made.

 Unit Allocation

"One Per Booking" will allocate one unit for each booking. This is the normal setting for a hotel...

 Unit Names

If there are more than one of this room type, each can be given a name for internal use. Enter a...

 Use New Booking Status

If allowed, new bookings from the booking page and channel management are set to "New" status....

 Use Prices From

Prices and Rates can be defined for this room or they can come from another room. When using...

 Voucher Codes

You may define voucher phrases and discount rates here. If a guest enters the phrase at the time...

 Yield Optimiser Rules

Note: We recommend you check carefully that your rules work as expected.We are beta testing this...